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Information Technology
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KOCH BUSINESS SOLUTIONS
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047786 Requisition #
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A Day In The Life Typically Includes:

 

  • Building, deploying, and troubleshooting workstations.
  • Knowledge sharing with other team members.
  • Create, use, and ensure proper processes are documented for efficient workstation support.
  • Document all requests in issue tracking tool.
  • Escalate unresolved issues to appropriate technical support groups


 

What You Will Need:


Basic Qualifications:

  • High School Diploma and minimum of 1 year experience in providing IT service in a business environment.
  • Basic understanding of Active Directory, hardware, operating systems, client side networking.
  • Knowledge in installing and supporting Microsoft Office products
  • Ability to lift up to 30 lbs.
Other Considerations:
Ocassionally lifting or carrying up to 30 pounds without assistance from floor to shoulder. Help available if needed. 
Occasionally pushing and pulling carts throughout the facility. Walking up to 2 miles a day. Working at floor level will rarely require squatting/kneeling and crawling.

What Will Put You Ahead?


Preferred Qualifications:

 

Experience in supporting, wireless devices
Experience in working with an issue tracking tool
Experience in working with a workstation inventory tool, security patching, and virus protection. Experience and knowledge in licensing software. BA in CS or MIS, MCP, MCDST, or MSCE certification


 

Want to learn more about KBS?


Salary and benefits commensurate with experience.
We are an equal opportunity employer. Minority/Female/Disabled/Veteran
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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