Carrier Success Specialist

📁
Supply Chain/Logistics/Transportation
💼
KOCH INDUSTRIES INC
📅
064808 Requisition #
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KBX Logistics, LLC provides transportation and logistics services to industry leaders in manufacturing and production, saving our customers time, money and hassle. We have a significant purchasing position and the leading-edge talent to create an advantage in the marketplace. We continue to reinvent better ways to create value for our customers. KBX Logistics is an independent Koch company. Being privately held, we are able to embrace long-term visions and invest in the future through our holistic application of Market-Based Management®. To learn more visit www.KBXLogistics.com. 


KBX Logistics is looking for a Carrier Success Specialist in Green Bay, WI to join their team. The Carrier Success Specialist primary responsibility is to make sure motor carriers are getting the most out of Loadshop, our digital freight marketplace.  We recognize our carriers’ success is critical to Loadshop's success, and this position will play a key role in putting that idea into action.  The desired candidate will have a strong transportation background, along with high integrity and energy.  They will demonstrate excellent customer focus, skilled communication and attention to detail.   


Loadshop is a fully-transparent digital marketplace available to shippers and carriers in the truckload industry.  By connecting these two in a more direct, digital, and transparent manner Loadshop takes out cost typically associated with the spot quote process and makes both sides better off for a true win-win.



A Day In The Life Typically Includes:

  • Creating and executing carrier recruitment campaigns that target the right carriers based off company needs
  • On-boarding and training carriers after they have signed-up.  Getting off to a strong start increases the chances of success
  • Building and manage relationships that allow carriers to develop and grow within the Loadshop network
  • Ensure compliance and performance requirements are being met by the carriers
  • Creating and executing reward programs to increase performance and connectivity of these carriers
  • Collaborate with pricing, contracts, IT and other appropriate internal groups to meet business goals
  • Make intuitive decisions about market conditions that enable achievement of company goals
  • Support team members to ensure responsibilities are completed in a timely manner with non-negotiable integrity
  • Gather carrier feedback to ensure their needs are being met
The successful candidate will:
  • Have high energy and be driven by the opportunity to grow a new capability
  • Be motivated by a sense of urgency, a will to win, and a talent for training
  • Be business minded with an attention to detail and ability to multi-task
  • Have the ability to build carrier relationships quickly in order to establish and maintain a strong carrier portfolio
  • Have effective communication and customer service skills
  • Be confident in their decision-making skills

What You Will Need:


Basic Qualifications:
  • High School Diploma or GED
  • 1+ years’ experience in the transportation industry
  • Proficient in Microsoft Office – Word, Excel, Outlook, PowerPoint

What Will Put You Ahead?


Preferred Qualifications:
  • Bachelor’s Degree in business, supply chain management, marketing, sales, communications or similar degree area
  • 3+ years of experience in the logistics industry


Not eligible for visa sponsorship
Learn more about us
Salary and benefits commensurate with experience.
Equal Opportunity Employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. 

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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