Logistics Account Manager

Supply Chain/Logistics/Transportation
057450 Requisition #
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KBX Logistics, LLC provides transportation and logistics services to industry leaders in manufacturing and production, saving our customers time, money and hassle. We have a significant purchasing position and the leading-edge talent and technology to create an advantage in the marketplace. We continue to reinvent better ways to create value for our customers. KBX Logistics is an independent Koch company. Being privately held, we are able to embrace long-term visions and invest in the future through our holistic application of Market-Based Management®. To learn more visit

The Logistics Account Manager is a leadership position that has responsibility for the success and profitability of multiple accounts focused on growth within existing business and new opportunities.  Areas of influence range from assisting in the initial customer discussions, presentation and proposals through implementation and ongoing operations.  This role will have relationships with both internal and external customers as well as vendors.

A Day In The Life Typically Includes:

  • Contribute to external sales efforts by presenting information to potential customers about implementation, operating processes, our technology and prior experience in successful implementations; this includes anticipating and understanding customers’ strategic and tactical questions and in turn articulating responses to the customer
  • Identify and execute growth opportunities with other Koch companies
  • Assist in developing comprehensive solutions to meet customers’ needs and ensure operational and functional department success
  • Lead integration of new accounts within the established timeline and scope; this includes the development of the concept of operations and the outline of the workflow and systems 
  • Understand and adhere to customer requirements
  • Utilize analytical abilities to develop innovative initiatives and solutions for the account(s) and for Koch
  • Use professional judgment to assess the impact of decisions/actions on the customer and Koch
  • Balance the customers’ needs with our company’s profitability
  • Manage, report and analyze key performance indicators and prepare strategic plans and forecasts on a routine basis
  • Build customer relationships at various levels within the customer organization and support the transportation operations team to ensure customer satisfaction
  • Evaluate standard operating procedures, business rules and work processes to enhance communication, transfer information, and produce results
  • Interview and select new team members; lead, manage and develop direct reports to include Market Development Rep(s) & Customer Logistics Specialist(s)
  • Manage and/or oversee all customer facing, day to day operations of the account(s)
  • Lead and develop KBXL service offerings

What You Will Need:

Basic Qualifications:
  • 5+ years of experience in Logistics/Transportation Account Management or Freight Brokerage
  • Proficient in MS Office applications including excel, ppt, word, outlook
  • Ability to travel up to 25% based on business need, start-ups, etc.

What Will Put You Ahead?

Preferred Qualifications:
  • 2+ years of supervisory experience  
  • Experience managing a book of business comprised of multiple accounts
  • 5+ years of experience in Account Management role in the third-party logistics industry
  • Bachelor’s degree in supply chain, sales/marketing, or similar degree area

Learn more about us

Salary and benefits commensurate with experience.
We are an equal opportunity employer. Minority/Female/Disabled/VeteranExcept where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information:

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