Information Technology
064788 Requisition #
Challengers Wanted.
See how we're embracing the challenges of tomorrow!

The Kronos HRIT team is a collaborative group of individuals who support the Kronos application for companies across Koch. We provide value to Koch by transforming the Kronos user experience, eliminating manual processes, and providing accurate time records for employees' pay. Members of this team work together to advance our initiatives and strategy. Members of our team are interested in expanding their knowledge of the system while working to support customers through requests and projects. A successful candidate is motivated to learn, think critically about processes and how to make improvements and is comfortable working independently in a fast-paced environment.


A Day In The Life Typically Includes: 

  • Monitoring the Kronos systems, performing issue root analysis and implementing changes to resolve the issues.
  • Performing analysis on Kronos version releases and providing a recommendation for their implementation.
  • Managing service pack installations on multiple Kronos environments keeping the systems up-to-date and making the latest features available to our consumers.
  • Partnering with the other enterprise technology teams to collaborate on technology strategies that improve the consumer experience and supports Koch's technology strategies.
  • Providing estimates on work efforts and executing against those estimates within scope, timeline and estimated cost.
  • Collaborating and communicating on tasks and issues with customers, business systems analysts, and developers.
  • Providing highly technical troubleshooting on system issues including issues on the AWS SQL server databases, AWS Windows Servers, and the Kronos application components.
  • Mentoring other team members on the Kronos application and server environment.
  • Resolving support issues through the IT case management system.
  • Providing application support during on-call rotation


What You Will Need:

Basic Qualifications: 
  • 5+ years of experience installing, upgrading, and supporting a large complex enterprise Kronos system
  • 5+ years of experience with Kronos application technology stack, Windows Servers and network concepts
  • 5+ years of experience with SQL programming scripting
  • 5+ years of experience with computer skills to include MS PowerPoint, MS Word, and MS Excel
  • 3+ years of experience in a customer support role
  • Ability to collaborate with other internal and external technology teams: network, server, monitoring, database teams.


What Will Put You Ahead?

Preferred Qualifications: 
  • Degree in MIS, CIS, or CS obtained or in progress or equivalent experience as an Kronos Analyst
  • 2+ years of experience developing user experience monitor capabilities and performing root cause analysis when the user experience is below what is expected.
  • Experience configuring advance scheduler and attendance modules
  • Working knowledge of IT implementation methodologies (SDLC, Agile, etc)
  • Experience with Workforce Integration Manager development
  • Experience developing and modifying RDL reports for Kronos
  • Experience with ITIL or equivalent IT service management
  • Experience with scripting languages Vbscript and PowerShell



Learn more about us

Salary and benefits commensurate with experience.
Equal Opportunity Employer.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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