Transportation Claims Specialist

📁
Supply Chain/Logistics/Transportation
💼
KOCH INDUSTRIES INC
📅
064776 Requisition #
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KBX Logistics is looking for a Transportation Claims Specialist in Green Bay, WI. The Transportation Claims Specialist is responsible for the entire lifecycle of the delivery exception; from file creation through carrier cargo claim collection for multiple businesses. 

 


A Day In The Life Typically Includes:


  • Review customer complaints pertaining to Overages, Shortages, Damages per the KBXL claims process
  • Take OS&D calls, create files, process cargo claims and collection management with a high degree of accuracy
  • File freight claims in a timely manner in accordance with transportation claims law
  • Collect claims and take further action, when needed, to settle accounts
  • Understand and facilitate compliance with all state and Department of Transportation (DOT) and related regulations
  • Build and sustain positive relationships and demonstrate excellent communication skills with teammates; internal and external customers; and carriers


What You Will Need:


Basic Qualifications:

  • Associates degree (or equivalent) with 2+ years experience in customers service, transportation or logistics OR High school diploma (or GED) with 4+ years of experience in customers service, transportation or logistics
  • Experience with Microsoft Word, Excel & Outlook


What Will Put You Ahead?


Preferred Qualifications:

  • Associates Degree or higher
  • 4+ years of experience in transportation LTL, Truckload or 3PL claims or collections
  • Experience working in Salesforce
  • Experience working in a 3PL environment 


Not eligible for visa sponsorship

Learn more about us


Salary and benefits commensurate with experience.
Equal Opportunity Employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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